PRIVACY POLICY

At BLOKE & LASS, a brand by HOUSE OF RANA, we value the trust you place in us. Protecting your personal information is of utmost importance, and this Privacy Policy outlines how we collect, use, store, and safeguard your data. By using our website, you consent to the practices described below.

1. INFORMATION WE COLLECT

We may collect the following types of information to enhance your shopping experience:

  • Personal Information: Name, contact number, email address, billing and shipping address.
  • Payment Information: Processed securely through trusted payment gateways. We do not store your card details.
  • Usage Data: Browsing behaviour, device information, IP address, and interactions with our website.
  • Order Details: Product preferences, purchase history, and service-related communication.

2. HOW WE USE YOUR INFORMATION

Your information is used solely for legitimate and service-related purposes, including:

  • Processing and fulfilling orders.
  • Enhancing your browsing and shopping experience.
  • Providing customer support and resolving service-related concerns.
  • Sending order updates, promotional offers, and brand announcements.
  • Maintaining website security and performance.

We do not sell, trade, or rent your personal information to third parties.

3. DATA SECURITY

We employ advanced security measures to protect your personal information from unauthorized access, loss, or misuse. All transactions are encrypted through secure servers and trusted payment gateways.

While we take stringent measures, no system is completely foolproof. However, we are committed to maintaining the highest standards of protection.

4. COOKIES & TRACKING TECHNOLOGIES

Our website uses cookies and similar technologies to:

  • Personalize your browsing experience
  • Improve site functionality
  • Understand customer behaviour for better service

You may choose to disable cookies through your browser settings, though this may affect certain website features.

5. SHARING OF INFORMATION

Your information may be shared only with:

  • Trusted service providers (shipping partners, payment gateways, analytics services)
  • Legal authorities, when required by law for compliance or safety reasons

These partners are bound by confidentiality and are permitted to use your data solely for service-related requirements.

6. YOUR RIGHTS

You may request to:

  • Access the personal information we hold about you
  • Update or correct your details
  • Opt out of marketing communications
  • Request deletion of your data, subject to legal and transactional requirements

7. THIRD-PARTY LINKS

Our website may contain links to external sites. BLOKE & LASS is not responsible for the privacy practices or content of third-party websites.

8. POLICY UPDATES

We may update or modify this Privacy Policy from time to time. Changes will be posted on this page, and continued use of our website will be considered acceptance of the updated terms.

9. CONTACT US

For privacy-related inquiries or concerns, please reach out to us through our official customer support channels or via the contact details provided on our website.

THANK YOU FOR TRUSTING BLOKE & LASS. YOUR PRIVACY AND CONFIDENCE IN OUR BRAND REMAIN OUR HIGHEST PRIORITY.