RETURN AND EXCHANGE POLICY
At BLOKE & LASS, we take exceptional pride in the craftsmanship and quality of our products. Each piece undergoes rigorous quality checks to ensure it meets our premium standards. Our Return & Exchange Policy is designed to provide a seamless and transparent experience while maintaining the integrity of our luxury label.
1. ELIGIBILITY FOR RETURN OR EXCHANGE
We accept returns or exchanges only in cases of manufacturing defects or damages. Products that do not meet our quality promise will be eligible for replacement or refund after inspection.
2. SIZE-RELATED RETURNS
Customers are advised to review the size chart carefully before placing an order. BLOKE & LASS does not offer returns, refunds, or exchanges for incorrectly selected sizes.
3. REFUND & PROCESSING TIME
Once approved, refunds will be processed within 5–7 business days. The same timeline applies to exchanges and returns.
4. CUSTOMER SUPPORT ASSISTANCE
If you experience any issues with your order, please contact our dedicated customer support team:
+91 86573 39038
We are committed to resolving concerns with utmost priority.
5. CONDITIONS FOR NON-ACCEPTANCE
A return or refund request will not be accepted if:
- The hang tags are removed.
- The product returned differs from the item originally ordered.
- The product shows signs of wear, use, washing, or tampering.
6. WRONG OR DEFECTIVE PRODUCT DELIVERIES
In the rare event that BLOKE & LASS delivers a wrong product, a defective item, or an item in the wrong size, we will accept the return and issue a full refund or replacement after verification.
